Frequently Asked Questions

Q: "Where does Fair View Energy offer service?"

A: Fair View Energy, Inc. offers electric and natural gas energy supply services in deregulated markets within North America.

Q: "What is energy deregulation?"

A: Utilities have historically controlled all three components of the electric industry. Deregulation separates energy generation, transmission, and consumer supply, which allows consumers to lower their supply costs. Many states have deregulated, thus increasing the opportunity for commercial and industrial users to reduce their energy supply expenditures.

Q: "Who do I contact if my service is disrupted?"

A: Your local utility provides all aspects of delivering your electricity or gas and maintaining the infrastructure. Contact your local utility company. It will handle all service issues and provide information regarding outages, service alerts, storm alerts, and restoration information in case of an outage.

Q: "Is there a cost to switching suppliers, and/or will my service be interrupted?"

A: Your electrical service will not change or be disrupted in any manner. Our supply service provided to consumers is simply a seamless financial transaction providing savings and budget certainty.

Q: "How is it determined what supply plan is best for me?"

A: Fair View Energy, Inc.’s consulting experts will analyze your usage history and trends factoring in the current market pricing compared to the actual utility supply charge. We will provide you with the best plan and rates available from a variety of options. Our experience with market trends, energy suppliers, efficiency platforms, and potential renewable resource incentive plans allows us to present the best product for your specific power requirements.

Q: "What is a fixed-rate plan vs. a variable-rate plan?”

A: A fixed-rate plan will lock in an agreed-upon fixed rate per kWh for a predetermined contract period. Customers with fixed budgets are protected from fluctuating energy markets and understand their future energy costs based on past usage.

Variable rates are based on several complicated factors. Your supply rate likely will “vary” from month to month. In certain months your supply rate may be higher than your local utility, and certain months may be considerably lower.

In most but not all cases, fixed-rate plans are the recommended path.

Q: "What do you mean by transparent energy solutions?"

A: Fair View Energy Inc. sole target is to provide substantial aggregate savings throughout your contract, considering your consumption history and energy efficiency goals. Other factors include up-front discussions about applicable taxes and margins associated with your energy supply. All taxes, fees, margins, and additional associated costs will be disclosed and agreed upon before your contract commences.

We are transparent because we are fair! We have small margins (disclosed to you) with the goal of garnering, growing, and maintaining a long-term relationship with you!

Q: "How do I switch my service to Fair View Energy, Inc.?"

A: Switching is a simple process. Fill out our contact form and an agent will connect with you and help you start saving today.

Q: "Why is it necessary for me to provide a copy of a utility bill?"

A: Fair View Energy, Inc. reviews your current consumption and, with your permission, contacts the utility for historical usage, regulatory, and tax data to determine the best plan for your geographical area and energy usage needs. To sum it up, this information allows us to get the best pricing for you!

Q: "Do I need to contact anyone to make them aware of my new agreement?"

A: This is an automatic notification process, and your utility will be notified. So, you can sit back and wait for the savings to begin!

Q: "How long does it take to transition into the start of my new agreement?

A: Our service starts within one to two billing cycles of the submission date, depending on your geographical zone and the meter read date.

Q: "Will I be billed separately by Fair View Energy?"

A: You will not receive a bill from Fair View Energy Inc.. You will receive it one of two ways (which are disclosed during the process):

1) Consolidated Billing – This means your agreed-upon supply price through us will appear directly on your utility bill.

2) Dual Billing – This means you will receive a bill from the utility company for service-related charges and a separate bill from the supplier of choice with whom we contract your supply.

Q: "Are renewable energy supply options available from Fair View Energy?"

A: Fair View Energy Inc. has various energy programs that include renewable energy credits (RECs) from several outlets.